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Privacy Policy

At Surfyx, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and related content (collectively, the “Services”). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, profile photo, and any other information you voluntarily provide during registration or profile setup.
  • Location Data: We may collect your geolocation when you access location-based features such as surf spot recommendations.
  • Usage Data: Includes information about how you use our Services, such as session logs, interactions, and preferences.
  • Device Information: Information about the device you use to access Surfyx, such as IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather analytics.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, maintain, and improve our Services.
  • To personalize your experience and deliver tailored content.
  • To send administrative communications, updates, and promotional materials.
  • To respond to your inquiries and provide customer support.
  • To analyze usage trends and gather insights for product development.
  • To ensure the security and integrity of our platform.

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: Third-party providers who assist with analytics, hosting, and customer support.
  • With Other Users: Public profile information (e.g., your name, profile picture) may be visible to other users.
  • For Legal Purposes: When required by law, to protect rights, or comply with legal processes.
  • In Business Transfers: In connection with a merger, sale, or transfer of assets, your information may be transferred.

4. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request the deletion of your data at any time, subject to our legal obligations.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • The right to access and review your personal data.
  • The right to request corrections or updates to your information.
  • The right to request the deletion of your personal data.
  • The right to object to the processing of your data for specific purposes.
  • The right to data portability.
  • The right to withdraw consent where processing is based on your consent.

6. Security of Your Information

We implement industry-standard measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure. You use our Services at your own risk.

7. Third-Party Services

Our platform may contain links to third-party services. Surfyx is not responsible for the privacy practices of these third parties, and we encourage you to review their policies.

8. Children’s Privacy

Surfyx is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of Surfyx after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

team@surfyx.com
Last updated: November 20, 2024